Shipping policy
Shipping Policy
At Soma Soap, we are committed to processing and delivering your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 3 business days after the order has been placed.
Once your order has been processed and shipped, you will receive a confirmation email with your tracking information, when available.
Shipping Time
We offer Worldwide Shipping.
After your order has been processed, the estimated shipping time is:
7 business days worldwide.
Please note that shipping times are estimates and may vary depending on the destination, customs procedures, local postal services, or other circumstances beyond our control.
Total Delivery Time
The estimated total delivery time is:
3 business days for processing + 7 business days for shipping = approximately 10 business days.
Customs & Import Duties
For international orders, your package may be subject to customs duties, taxes, or other import fees depending on the destination country.
Any customs duties, taxes, or import fees charged by the destination country are the responsibility of the customer.
Soma Soap is not responsible for delays caused by customs or local authorities.
Shipping Delays
While we make every effort to ensure your order arrives within the estimated timeframe, delays may occasionally occur due to circumstances outside our control, including customs clearance, carrier delays, severe weather, public holidays, or other unforeseen events.
If your order has not arrived within the expected delivery timeframe, please contact us at info@somasoap.store and we will be happy to assist you.
Contact
If you have any questions regarding your order or our shipping policy, please contact us at: